1. Introduction

Welcome to 1769 Performance ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our ECU programming and chiptuning platform, including our website, services, and applications (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Services Provided

1769 Performance provides a platform for ECU programming, chiptuning, and automotive electronics services, including:

• ECU file management and processing
• License generation and management for tuners and customers
• Project tracking and collaboration tools
• Vehicle and hardware management
• Payment processing for services and licenses

3. User Accounts

3.1 Account Types

We offer two types of user accounts:

• Tuner Accounts: For professional automotive tuners and tuning shops. Tuner accounts require manual verification and approval by our team.
• Customer Accounts: For end customers associated with authorized tuners. Customer accounts require email verification.

3.2 Account Registration

When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

3.3 Email Verification

All users must verify their email address to access the platform. Tuners additionally require manual approval from our team before gaining full access to tuner features.

4. Acceptable Use Policy

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction (including but not limited to copyright laws and emissions regulations)
• Share account credentials with unauthorized parties
• Attempt to gain unauthorized access to the Service or its related systems
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use the Service to transmit any malicious code, viruses, or harmful content

5. Payment Terms

Certain features and services require payment. By purchasing a license or service:

• You agree to pay all applicable fees as described at the time of purchase
• All payments are processed securely through Stripe
• Prices are subject to change, but you will be notified before any changes affect you
• Refunds are handled on a case-by-case basis in accordance with our refund policy

Refunds and processing fees

Refunds are granted at the selling tuner's discretion. The payment processing fee charged on the original transaction is non-refundable, and where a refund is issued this fee may be deducted from the amount returned to you. Some purchases — including digital tuning files and OTS calibrations — are delivered immediately and may not be eligible for a refund once accessed.

Nothing in this section limits the mandatory statutory rights you may have under the consumer law of your country (for example, a refund for faulty digital content, or the EU 14-day right of withdrawal where it applies). Where applicable law requires a full refund, it will be honoured in full, without any fee deduction.

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to software, text, graphics, logos, and trademarks, are owned by 1769 Performance or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

7. User-Generated Content

You retain ownership of any ECU files, project data, or other content you upload to the Service. By uploading content, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service to you.

You are solely responsible for ensuring that your uploaded content does not violate any laws, regulations, or third-party rights.

8. Privacy and Data Protection

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, 1769 Performance shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any errors, viruses, or inaccuracies in the Service or content
• Damage to vehicles or equipment resulting from the use of ECU files or services obtained through our platform

10. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. No refunds on any product/service is possible under no circumstances.

11. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe:

• Violates these Terms
• Is harmful to other users or the Service
• Exposes us to legal liability
• Is otherwise inappropriate or objectionable

Upon termination, your right to use the Service will immediately cease. We are not liable to you or any third party for any termination of your account.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through a notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Tampere, Finland.

14. Contact Us

If you have any questions about these Terms, please contact us: